Privacy Policy

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Broad Horizons Travel, LLC
Effective Date: October 28, 2026

Broad Horizons Travel, LLC (“Broad Horizons Travel,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, protect, and disclose personal information when you visit https://broadhorizonstravel.com/, contact us, request travel services, make a reservation, or subscribe to our communications.

Depending on the services you request, we may collect:

• Contact information: Your name, email address, telephone number, and mailing or billing address.
• Travel information: Travel dates, destinations, preferences, reservation details, traveler names, dates of birth, and identification or passport information when needed to arrange travel.
• Payment information: Billing details, payment authorizations, and transaction records submitted through our booking and payment service providers.
• Communications and consent records: Inquiries, correspondence, travel requests, and records of your communication preferences and SMS consent.
• Website information: Our website and its service providers may collect information such as your IP address, browser type, device information, and pages visited through cookies or similar technologies.

Please do not send payment card numbers, passport copies, or other sensitive information by ordinary text message. Use the designated booking forms or secure submission methods provided for your reservation.

We use personal information to:

• Respond to inquiries and provide travel consultations.
• Prepare quotes and arrange, manage, or update reservations.
• Process authorized payments and maintain transaction records.
• Communicate payment deadlines, document requirements, check-in instructions, itinerary changes, and other travel information.
• Provide customer service before, during, and after travel.
• Send newsletters, travel offers, and event invitations according to your communication preferences and applicable consent requirements.
• Maintain business records, prevent fraud, and meet legal obligations.
• Operate and improve our website and services.

We may disclose information needed to arrange your requested services to cruise lines, airlines, hotels, tour operators, travel insurance providers, transportation companies, and other travel suppliers.

We also use service providers, including TravelJoy, to support booking management, payment processing, customer communications, and related business operations. These providers receive information needed to perform their services.

We may disclose information when required by law or when reasonably necessary to address fraud, security concerns, or protect legal rights.

Mobile numbers and SMS opt-in information will not be sold, rented, or shared with third parties or affiliates for their marketing or promotional purposes. We do not transfer your SMS consent to another business. We may provide limited messaging information to service providers that operate our SMS program on our behalf, solely to deliver and support those communications, or disclose it when legally required. These SMS protections apply regardless of other sharing provisions in this policy.

With your consent, Broad Horizons Travel may send trip-related text messages, including booking confirmations, payment and document reminders, check-in instructions, itinerary changes, group trip updates, and travel support.

We request consent during a trip consultation or by email. Providing a telephone number or making a reservation does not, by itself, enroll you in our text messaging program.

Promotional text messages about travel offers, group trips, or informational events are sent only when you have separately agreed to receive them.

Message frequency varies according to your travel needs, generally 2–6 messages per month, with additional updates near departure or during travel. Promotional messages are limited to a few per month. Message and data rates may apply.

You may opt out at any time by replying STOP. After opting out, you may receive a final message confirming your request. Reply HELP for assistance, or contact us using the information below.

Consent to receive text messages is optional and is not a condition of purchasing travel services. If you decline or stop text messages, we can communicate necessary reservation information through other available methods.

Our website and embedded services may use cookies or similar technologies to support site functionality and understand website usage. You can manage cookies through your browser settings. Disabling cookies may affect certain features.

Our website contains links to third-party booking platforms, forms, travel suppliers, and other services. Their privacy policies govern information collected directly through their websites and platforms.

We use reasonable administrative and technical safeguards designed to protect personal information. No electronic transmission or storage system can be guaranteed completely secure.

We retain information as reasonably needed to provide services, maintain business and consent records, resolve disputes, and satisfy legal, accounting, or regulatory obligations.

You may contact us to request access to, correction of, or deletion of your personal information. We will respond as required by applicable law and may need to verify your identity. Some records may need to be retained for legal or business obligations.

You may unsubscribe from marketing emails using the unsubscribe link provided in those emails. To stop text messages, reply STOP. Unsubscribing from marketing does not cancel your reservation.

Our website is intended for adults arranging travel. We do not knowingly collect personal information directly from children under 13 through this website. Parents or guardians may provide information about minor travelers as needed to arrange their travel.

If you believe a child has submitted information without appropriate authorization, please contact us.

We may update this Privacy Policy to reflect changes in our services, practices, or legal obligations. Updates will be posted on this page with a revised effective date.

For questions about this Privacy Policy, your personal information, or communication preferences, contact:

Broad Horizons Travel, LLC
Email: tatkins@broadhorizon.net
Phone: 888-461-1284
Website: https://broadhorizonstravel.com/